Privacy Policy

Bonusrisehub respects the privacy of clients, suppliers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our finishing works across Australia. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services or using our website, you acknowledge that you have read this document and understand how we manage your information.

Types of information we collect. We may collect identifiers such as names, email addresses, phone numbers, and postal addresses; project details including property type, timelines, and finish preferences; and communications you send to us. When you browse our website, we may collect technical data such as device type, browser, pages viewed, and approximate location derived from IP. If you voluntarily send us files (for example, plans or photos), we will handle them only for the purposes described.

How we collect information. We collect information directly from you when you submit details by email or phone, request an estimate, or subscribe to updates. We may also collect information automatically through cookies and similar technologies that support essential site functions, analytics, and performance measurements. You can adjust browser settings to manage cookies; disabling certain cookies might affect website functionality.

Purposes of use. We use personal information to respond to enquiries, prepare and deliver proposals, coordinate project scheduling, manage accounts and payments, communicate updates, improve our services and website, comply with legal obligations, and maintain business records. We apply a data minimisation approach and aim to retain information that is relevant to these purposes.

Disclosures. We may disclose information to trusted service providers who support our operations (for example, IT hosting, analytics, email services, or bookkeeping) under appropriate confidentiality obligations. Where work requires coordination with other building trades or suppliers, relevant contact details and project notes may be shared to the extent reasonably necessary. We may also disclose information when required by law, regulation, or a valid governmental request.

International transfers. Our primary operations are in Australia. Certain cloud or software providers engaged by us may process data in other jurisdictions. Where this occurs, we take reasonable steps to select providers with appropriate safeguards that are consistent with the APPs.

Retention and security. We retain personal information only for as long as necessary to fulfil the purposes described, comply with legal requirements, and resolve disputes. We apply administrative, technical, and physical safeguards designed to protect information from unauthorised access, alteration, or misuse. Despite these measures, *** method of transmission or storage can be guaranteed as entirely secure, and we encourage clients to share only information that is reasonably required for service delivery.

Your choices and rights. Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections if details are inaccurate, or request that we limit certain uses. To make a request, contact us using the details below. We may need to verify your identity and, in limited cases, charge a reasonable fee for retrieval. We will respond within a reasonable timeframe consistent with the APPs.

Cookies and analytics. We use essential cookies to enable core site features and analytical cookies to help understand aggregated usage patterns. You can manage cookies through browser controls. Our cookie banner allows you to record your preferences. For more detail about how cookies relate to personal information, please contact us using the details below.

Third-party links. Our website may reference internal pages such as Legal and Contacts for policy and communication purposes. We do not control external websites and recommend reviewing their privacy statements when you follow external links from our social media profiles.

Children. Our services are intended for residential and commercial property projects managed by adults. We do not knowingly collect personal information from individuals under the age of 16 without appropriate consent from a parent or guardian.

Updates to this policy. We may update this Privacy Policy to reflect changes in law, technology, or our practices. Updates will be posted on this page with an updated effective date. Material changes may also be communicated through reasonable channels.

Contacting us. For questions, access or correction requests, or to raise a concern, please contact Bonusrisehub at Bonusrisehub@gmail.com or call +61419728356. Postal address: Unit 8, 27 Elizabeth Street, Sydney NSW 2000. If you remain concerned after contacting us, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).